Business FAQs

How can I benefit from working with Rushmore?
What services does Rushmore provide?
What besides cost is the difference between developing locally and doing it offshore?
How can I be assured that I am not wasting my money?
How can I be sure in your productivity and that you don't overcharge me?
What other risks do I have developing offshore?
What makes Rushmore unique?
What are your standard Terms and Conditions?
Can I first get "a rough guess" about the cost of my system?
Can I try your services first before signing a contract for a large system with you?
Can I get references to your previous work?
What languages can I speak with Rushmore?
How can I start using Rushmore services?

How can I benefit from working with Rushmore?
Rushmore assures that your project will be done on time, to budget and in accordance with modern quality and technical standards. You can outsource Rushmore your IT projects ranging from a simple utility to a total automation of your business. It is very confidential and reliable. Copyright on the final system belongs system belongs to you. Also, information systems are expensive as development of main parts requires hiring skilled professionals. By using our services, you will reduce the cost by 75% at least. You also achieve savings on equipment, maintenance and infrastructure required during the development.

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What services does Rushmore provide?
Rushmore provides a wide range of software development and design services including:
Development of software systems on any platform or language
Quality control
Software testing
Web site design
Internet/Intranet application development and electronic commerce solutions
IT call center services
Remote support
Product development services
Computer graphics and multimedia design
Promotional and copy writing on multiple languages
Make-up of publications and CD-ROM publishing
Web site maintenance
Internet consulting
IT consulting
Technical writing
Software localisation
System migration
Data entry
Data conversion
IT staffing.
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What, besides cost is the difference between developing locally and doing it offshore?
The main difference is electronic communication. If you are friendly with Internet and e-mail, then you will have only advantages from working with us. We have special techniques and tools to support remote development through our dynamic and interactive website features. 
               
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How can I be assured that I am not wasting my time and money?
Rushmore follows the following methodologies based on the type of system developed:
'V' and Waterfall SDLC Models.
Rational Unified Process.
Structured Systems Analysis and Design (SSAD)
Object Oriented Analysis and Design (OOAD) with UML and OMT.

We believe "Innovation is the Key". The masterminds at our Innovation Center have developed the following frameworks for higher productivity.

Rushmore's JAVA Code Optimization Methodology (JCOM) to fine-tune and optimize JAVA programs for speed, memory and optimal resource usage.

Rushmore's XML Framework for efficient web-content management.
Rushmore's Distributed Object Framework, Security and deployment model for Wide Area Network and Internet applications.

If you still have any questions or concerns, do not hesitate to contact us. We will spend as much time as needed to explain, provide additional information orxplain, provide additional information or make a testing, pilot task for you, free of charge!

Also we can give you a good piece of advice. In all sincerity, is any work suitable for outsourcing offshore? The simple answer is NO. Only long-term and series of short-term projects that require high-rated specialists are! You should clearly identify the type of your project and take into account that even if the whole project is not suitable for offshore development, it can be still possible to successfully outsource some subtasks and subsystems. Additionally, your offshore vendor should meet the following requirements:

Professional rates should be significantly lower than in your country.
Availability of technical experts and resources.
Good communication and infrastructure facilities.
Qualified staff.
Fluent English.

If you have any doubts identifying this, try to contact us for a faing this, try to contact us for a fair advice. 
                                                                                           
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How can I be sure in your productivity and that you don't overcharge me?
You monitor every phase of development. Every phase has material results that you can see and review. If required, we provide Individual Labour Accounting and Status Reports. The complete scope of the work is defined at the initial phase of development and approved by you. Also, we are very much interested in long-term cooperation and relationship with you. Additional reason, isn't it? 
                                                
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What other risks do I have developing offshore?
First of all, all usual risks of software development: proper definition of the task, proper planning, proper managing and proper development process. We do our best to address these issues and have many successfully completed projects.

The second is communication. There should be 2 dedicated Project Managers onsite and offshore who communicate every day. Failure in communication is the main cause of unsuccessful development. Understanding this problem, we use a so called "24-hours" reply principle. Any messages addressed to us will be answered during the same or next working day, and we require the same from our customers!

The third is agreements. Responsibilities, payments and other arrangements have to be well made-up, safeguarding both sides.

The fourth is culture differences. There could be some misunderstanding among the people involved. Your patience and our experience will help to overcome this hurdle. Also, this has another, admirable, side. It's very interesting and sometimes very funny and relaxing!
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What makes Rushmore unique?
Professionalism, knowledge, innovation, reliability and flexibility combined with low prices.
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What are your standard Terms and Conditions?
Once a contract has been signed, we issue an invoice after deliveries were made according to the Payment Schedule which is a part of the Project Plan approved by you. Usually invoices are paid by wire transfer in US Dollars to our bank accounts in India. Copyright on the final system belongs to the customer.             
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Can I first get "a rough guess" about the cost of my system?
Yes, no doubts. Just contact us.

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Can I try your services first before signing a contract for a large system with you?
Yes, you can request us to do a pilot, testing project. We will do it with payment in case of successful completion or even free of charge depending upon the size of the pilot project.

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Can I get references to your previous work?
Please, see our Clients page. It will be our pleasure to provide you contact information on our customers. 
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Which languages can I speak with Rushmore?
English. 
                                                                                                                             
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How can I start using Rushmore services?
Contact us with your business requirements, idea or simply questions.
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